ibT was founded in 2011. The formation of our company was based on the ideals of professionalism and integrity. This applies to the relationships we forge with our employees, customers and vendors. Our commitment to providing the best technical and customer service is what differentiates ibT from its competitors. We deliver a service that will exceed our customers’ expectations. We do this by making everything easy for our customers, every day. With the acquisition of Omnium, Inc. DBA Omnium Management Group on October 2016, ibT expanded beyond imaging technology into every aspect of office technologies, including IT services and support.
DataReprographics, Inc. was founded in 1973 as a document imaging company based in San Antonio, TX. Providing document imaging services to San Antonio and surrounding areas for over 40 years. Merging with ibT in 2015, we are able to continue the tradition of customer first philosophies that made DataReprographics Central Texas’ go to company for customer care in the document imaging industry.
Accu-Laser founded in 1997 by Jerry Canavati. Within two years Accu-Laser had become San Antonio’s premier HP and Lexmark Dealer and Service provider. Merging with ibT in 2015 , we continue set the standard in regards to printer sales and services.
The founders of the company have a combined industry experience of over 100 years. ibT has based the formation of our company on commitments to success, integrity and respect in everything we do. We demand accountability, personal development and team work to ensure flawless performance. Placing a genuine focus on customer and technical service, we at ibT strive to create a lasting relationship with our customers and employees.
Who we are, where we're going and how we'll get there:
Robert Prather is an executive with extraordinary global experience leading progressive business process management and support organizations, creating innovative improvement programs, streamlining operations and leveraging teamwork across organizations to accelerate results. He is a retired IBM executive with 39 years in the technology industry. Robert graduated from St. Edwards with a BBA
After serving in the United States Air Force, Harold gained over twenty years of progressively successful experience in the service and operations side of a major Texas technology dealership. He has had a broad range of responsibilities, including extensive management and authority over a large technical and operations staff. Harold has always been a key member of top management and has been instrumental in achieving cost saving and overall financial goals, while maintaining the highest levels of service standards and customer responsiveness. Harold brings his enthusiasm to the ibT team with unparalleled dedication to world-class service and the utmost customer satisfaction.
Starting in the office technology industry in 1978, David Rios has been at the forefront of the innovations our industry has experienced in the past 35 years. Managing at many different levels, David purchased DataReprographics in 1998 and merged with ibT in 2015. Having been educated in the maintenance of all major brands of MFP’s and over a decade of experience in the field of Information Technology, David has continued to impart his knowledge on our field technicians, helping them to be the most prepared in the industry. David will continue to use his knowledge and expertise to make ibT the best in the industry.
Service Department: Our Service technicians have hundreds of years of combined experience in the office technology industry. ibT service technicians set the standard for our industry. Our technicians average a response time under 2 ½ hours. They are driven to keeping you operating at peak performance. Our friendly staff always provides prompt service with a smile.
Administration: With over 100 years of industry experience, our administration team is the best in the business. Through communication and innovative processes, our staff works with our customers so that there is never any questions or concerns when it comes to meeting our customers’ needs. Our focus is on making everything easy for our customers.
Sales Team: Our experienced sales professionals know that the key to earning your business is by establishing trust. The key to any sale is to listen to the customer and offering them the right technology to accomplish their goals. At ibT we know that in order to be successful ourselves we must always focus on making our customers successful.